Account Director · New York Metro

Kourtney helps brands reach every New Yorker.

Account director who leads integrated campaigns for NYC government, public health, Broadway and consumer brands. 15+ years at Venus Media, NBCUniversal, Telemundo, CBS and Univision, reaching Black, Hispanic and underserved communities in up to 19 languages.

Experience atVenus MediaNBCUniversalTelemundoCBSUnivisionmitú
About

One integrated plan, every community.

I'm a client-services leader with 15+ years at agencies and media companies. At Venus Media I lead a $9M+ book of business spanning 27 NYC government agencies, including public health work for the NYC Department of Health & Mental Hygiene, as well as major Broadway productions and consumer brands like Tia Mowry's 4U Hair. I steer strategy, creative, media, PR and community outreach as one integrated plan.

Clients trust me to navigate complex, politically sensitive stakeholder environments, deliver flawless execution and grow accounts from within. I bring deep expertise engaging Black, Hispanic and underserved communities, and $20M+ in client business managed across five organizations. People know me for my energy, and as a natural relationship builder.

15+years at agencies & media companies
$9M+book of business she leads today
27NYC government agencies served
200+multicultural & community media partners
Featured case study · Venus Media

NYPD recruitment campaign.

A large-scale public-sector campaign supporting the recruitment of 9,000+ NYPD officers, pairing data-driven digital targeting with culturally fluent messaging for New York's many communities.

Kourtney shaped the strategy and an original creative activation, the “coffee cup” concept. The campaign was recognized as one of the NYPD's strongest.

Kourtney's role: account executive who pitched the NYPD and ran the campaign, shaping its strategy and the “coffee cup” activation.

9,000+NYPD officers the campaign supported recruiting
1.9M+New Yorkers reached
23M+impressions across digital & traditional media
8,500+NYPD exam registrations
NYPD campaign photo
coming soon
NYPD campaign photo
coming soon
NYPD campaign photo
coming soon
More campaigns

Broadway, brands & public health.

The Outsiders photo coming soon
Broadway

The Outsiders

Architected the audience-growth strategy behind a 19% increase in Black audience attendance and about $486K in incremental revenue.

Wicked photo coming soon
Broadway

Wicked

Integrated campaign support for one of Broadway's biggest shows, including a fleet of bright green cars across Times Square and Manhattan.

4U Hair photo coming soon
Consumer brand · 2023

Tia Mowry's 4U Hair

Led media strategy for the consumer launch of a new beauty brand entering a crowded category, connecting it with multicultural consumers.

Public health photo coming soon
Government & public health

27 NYC agencies

Integrated campaigns across media, creative, PR, digital and community channels, including public health work for the NYC Department of Health & Mental Hygiene, the Board of Elections and NYC Public Schools.

Highlights

Results she's delivered.

Venus Media

$9M+ portfolio, 27 agencies

Senior point person for NYC government, Broadway and consumer clients, driving retention, renewals and organic account growth.

New business

Winning new work

Leads RFP responses and pitches, including the NYC Board of Elections Voter Education Campaign and NYCEDC's Charter Revision public education campaign.

NBCUniversal / Telemundo

$1M+ every quarter

Directed a $1M+ quarterly portfolio across display, video and linear TV, and mentored a team of up to five planners and interns.

CBS Television Stations

$8M a year in accounts

Managed an $8M annual portfolio across CBS owned stations and affiliates, building annual strategy for Nissan, Comcast, BMW and Mercedes-Benz.

Experience

Career journey.

2022 — PRESENT

Account Director, NY Government Specialist · Venus Media, New York

  • Own the client relationship for a $9M+ portfolio spanning 27 NYC government agencies, Broadway productions (Wicked, The Outsiders) and consumer brands including Tia Mowry's 4U Hair.
  • Lead integrated strategy across media, creative, PR, digital and community channels for clients including the NYC Department of Health & Mental Hygiene, NYPD, the Board of Elections, NYC Public Schools, OMB, SBS, DSS and the Civic Engagement Commission.
  • Manage budgets, forecasting and pacing; build and present annual and campaign plans to senior client stakeholders.
  • Built and manage 200+ multicultural and community media partnerships across New York City and State.
  • Lead PR within integrated campaigns, and lead and mentor a team of three.
2021 — 2022

Senior Account Executive · mitú, New York

  • Built advertiser partnerships for a leading digital media brand for Latino audiences, managing cross-platform campaigns across video, editorial and social.
2017 — 2021

Senior Digital Sales Account Manager, Digital & Linear · NBCUniversal / Telemundo

  • Directed a $1M+ quarterly portfolio across display, video and linear TV.
  • Oversaw campaign planning and execution with operations and creative teams, and vendors including DoubleVerify.
  • Mentored and supervised a team of up to five planners and interns.
2013 — 2017

Sales & Marketing Senior Planner, National Business Development · NBCUniversal

  • Created and presented integrated TV, digital and social strategies to executive stakeholders.
  • Partnered with finance, legal, research and production, and helped leadership win new business.
2011 — 2013

Sales Planner, Local Business Development · CBS Television Stations

  • Managed an $8M annual portfolio across CBS owned stations and affiliates, with annual strategy for Nissan, Comcast, BMW and Mercedes-Benz.
2010 — 2011

Sales Coordinator · Univision Communications

  • Supported campaign delivery for major agency clients including Colgate, Verizon Wireless, Mazda and AT&T.
2005 — 2010

Early career · CW11 / WPIX-TV, Zeta Interactive, NYSportsClub, WSOU Radio

  • Newsroom and production work, writing and editing public service announcements, and sales.
EDUCATION

BA, Communications, Television Broadcasting · Seton Hall University, South Orange, NJ

  • Pirate TV member and WSOU Radio engineer.
Clients & brands

Trusted by the city and by global brands.

NYCDepartment of Health & Mental Hygiene
NYCPolice Department (NYPD)
NYCBoard of Elections
NYCPublic Schools
NYCOffice of Management & Budget
NYCSmall Business Services
NYCDepartment of Social Services
NYCCivic Engagement Commission
NYCMayor's Office of Community & Ethnic Media
NYCCommission on Human Rights
NYCDepartment of Correction
NYCDept. of Consumer & Worker Protection
NYCDepartment of Sanitation
EducationZeta Charter Schools
BroadwayThe Outsiders · Wicked
BeautyTia Mowry's 4U Hair
AutoBMW · Mercedes-Benz · Nissan · Mazda
Consumer & telecomColgate · Macy's · Verizon · AT&T · Comcast
Skills

What she brings.

Senior client leadershipIntegrated brand & campaign strategyAnnual planning & budgets Organic growth & new businessPublic health & government commsMulticultural audiences Consumer, digital, PR & mediaCommunity & media partnershipsMedia planning & buying Team leadership & mentorshipExecutive presentationsRFPs & pitches

Languages she plans media in

EnglishSpanishChinese (Mandarin)Chinese (Cantonese)Russian BengaliHaitian CreoleKoreanJapaneseHebrew ItalianFrenchArabicUrduPolish

Channels

DigitalProgrammaticSocialMobileVideoTV CTVRadioStreaming audioOOHDOOHPrint
Beyond work

A Jersey girl at heart.

Kourtney smiling on a night out in New York
Mentor · 2014 — 2021

NBCU Scholars Mentorship Program

Mentored high school students at the Manhattan Center for Science and Math, one-on-one, for seven years.

Communities

Black Employee Network & Women's Network

Active member of both employee networks at NBCUniversal.

Off the clock

Shore days & Broadway nights

Happiest at the Jersey Shore, exploring the culinary arts, swimming, or catching a Broadway musical.

Let's work together.

Looking for someone who can connect your brand or agency with multicultural audiences? Send Kourtney a note and she'll get back to you.

Connect on LinkedIn